Benefits That Support Your Mind
From virtual counseling to self-guided programs, getting mental health support is accessible and flexible so that you can get care when and where you need it.
Help is available, regardless of if you’re enrolled in a medical plan:
- All employees can access the Employee Assistance Program (EAP)—no ALA medical coverage necessary.
- If you’re enrolled in a medical plan, you also have access to the Digital Mental Health program through Blue Cross Blue Shield of Illinois (BCBSIL).
Read on to learn more and connect to these benefits!
Access Free 24/7/365 Wellbeing Support
Through the EAP, you and your eligible household members have access to five phone or video counseling sessions per calendar year with experienced counselors provided through TELUS Health.
You can discuss topics like:
- Emotional wellbeing
- Parenting and childcare
- Legal and financial issues
- Everyday life
EAP services are completely confidential.
Remember: You don’t have to wait until something feels “wrong.” You can access free counseling even if you just want to speak to someone outside of your personal life.
Visit Telus Health to get started (username: metlifeeap & password: eap).
Find Educational Resources
Learning about topics like the warning signs of depression and ways to manage anxiety empowers you to better understand your emotional wellbeing and recognize when you or someone you love may need care.
In addition to free counseling, the EAP provides educational tools and resources as well as a chat feature so you can speak with a counselor.
Explore More through Your Medical Plan
The Digital Mental Health program through BCBSIL is available to you and your eligible dependents age 13+ if you’re enrolled in a medical plan.
You can explore self-guided lessons, participate in emotional wellbeing activities or get one-on-one support with an expert coach depending on your goals.
Sign into your BCBSIL account and select Wellness > Digital Mental Health to get started.
Note: If you need clinical care to support your mental health, review your medical plan coverage.
Featured Tools
Help at Your Fingertips
The TELUS Health One app makes it easy to access content that’s important to you. Search for resources on topics ranging from family and life to health, money and work.
Download the app on the App Store or Google Play.
Give Yourself a Break
When you need space to care for your wellbeing, our leave and time‑off options can help. Take a moment to get familiar with the policies so you’re prepared.
Find Wellbeing Discounts
Taking care of your overall wellbeing can help you feel balanced and grounded, and the Blue365 Discount Program helps you save money on wellness products and services.


